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Our Story

We’re a trusted partner who can protect your assets

Our journey began in 1977 when Peter Philp, John Newby, and Marty Owen joined forces to create an insurance broking business—hence the name, PNO. 

From the start, their expertise was deeply rooted in Transport, Cranes and Construction. They believed in focusing on a few areas and excelling in them, rather than trying to be everything to everyone.

This philosophy continues to drive us today. Though our team has grown to over 60 professionals, we remain committed to having specialised teams that deliver first-class service in specific areas.

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We deliver insurance solutions that make commercial sense

A core principle of our founders was to be fierce advocates for our clients while fostering strong, respectful relationships with our insurers. They were also committed to being 100% independently owned, free from ties to insurance companies, consolidators, or private equity firms. 

We believe this independence offers tangible benefits to our most important stakeholders—greater care, flexibility, and long-term partnerships.

Although our founders have passed the torch, and the business has matured, we still feel youthful, as if we’re at the start of an exciting journey. We’re confident that PNO will continue to serve our clients and partners for decades to come.

Our Values

Our values are at the heart of everything we do. 
They drive our decision making processes and are central to the way we conduct our business.
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    See the big picture
    Before we act, we'll consider every perspective - our clients, insurer partners, or colleagues. We’ll look beyond what’s right in front of us, thinking commercially to offer strategic and practical advice.
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    Outstanding advice, every time
    We take the time to understand our clients, their risks and to explore every detail. We consider all options, then provide clear and honest advice, acting in their best interests, as trusted experts.
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    Better together
    We have a thriving positive culture where everyone is valued, and teamwork is key. We trust each other, share learnings, and celebrate our success.
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    Embrace the challenge
    We're ambitious and always ready to ‘have a crack’. We view challenges as opportunities for growth and innovation, approaching them with a positive mindset to learn and succeed.

To discuss your specific insurance needs... get in touch

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