Area of focus:

• Business Operations
• Compliance
• Claims

Susanne coordinates the vital infrastructure that enables us to do our jobs well and ensure that we comply with our licensing requirements. With a legal background and extensive complex claims experience, she also assists with some of our more intricate claims and our submissions to AFCA.  

Something we’ve learnt about Susanne:
She describes herself as an avid book collector, always buying books that she doesn’t always end up reading.